Just a few tips to help you plan your Epic Sale shopping.
Don't go adding items to your cart before the sale starts - the price updates won't capture yarns in carts and you will end up paying full price.
Buy enough to complete your project - all the yarns featured are highly unlikely to be returning.
We fill orders in a first in first out basis. Due to heavy volumes some yarns will sell out in the time from being placed in your cart and checking out. If this happens we will refund or credit any shortfalls and please accept out apologies if this happens - it is beyond our control.
Please allow 2 - 5 working days for your order to be dispatched - volumes are so great it just may take us a little longer to get your orders out to you.
We now run a live stock rotation system - if a yarn is out of stock you won't see a red "Add to Cart" button.
Please be aware that their could be a delay in getting to you inquiries, either by email or Facebook as all hands are at the pump manning the sale. We will be answering these once our retail store has closed for the day.
Be Nice - we are human and whilst we do everything humanly possible to have the sale run smoothly sometimes hiccups happen. We will do our very best to rectify everything, it just may take a little longer than usual.
Paying by Direct Credit? Payments need be received within 24 hours. Late payments could result in order cancellation
Have a Skeinz Gift voucher? These can be redeemed during the sale!